viboai

ViBo for Business

ViBo : The Reliable Voice Bot

Voice enabled ViBo customer care slashes costs by upto 80% per contact.

About Us

What Is A ViBo?

ViBo is a conversational solution that uses AI and natural language understanding (NLU) to help interpret intent and meaning in voice commands. This technology, also known as conversational interactive voice response (IVR), enables users to interact with a device simply by speaking.

As voice is one of the quickest forms of human communication, ViBo offer a secondary level of customer service by presenting another way to reflect your brand.

Samir Gupta

CEO

What We Do

How Does ViBo Work

Capture Audio

Capture Audio stream from Inbound and Outbound calls

GPU Processing

Process waveform data on cluster of Cloud servers

Response Generation

Realtime response and dialogue generation for user interaction

How it's work

Engage With ViBo

VoiceBot Pre-Built

It is a long established fact that intelligent voice bots will close customer calls faster.

ViBo Integration

ViBo integration is very easy to plug into your automated calling servers

Deep Learning

ViBo is powered by patent pending Deep Learning Conformers

Services

What We Offer

Cloud Vibo

You want the the flexibility of the cloud or prefer to manage the system yourself, both options deliver a full conversational IVR experience.

Onsite ViBo

Predictive call handling

Predict caller intent, deliver personalized menus and help route callers to the right destination quickly.

Call steering

Callers are sent to the right place the first time, improving use of the automated system and reducing the need for live agents.

FAQ

Frequently Asked Questions

What is Voice Bot?

Voice Bot is an artificially intelligent engine which is designed to capture the audio and understand the context, intent and meaning of statements.

How does the platform work?

The platform works by deploying webservice over a cluster of cloud servers with audio data transfer pipelines

What is the differnce between ViBo and ASR

ViBo is a Conversational Voice Bot which can cater end to end needs of independent customer care solution vs ASR just does the Automatic Speech recognition and transcription

What's ViBo

How It Works

ASR

Automated Speech Recognition in multiple languages

NLP

Natural Language Processing the context of statement

NLU

Natural Language Understanding thats more focused on intent

VoiceBot

Meaningful and Natural Human Voice Response Generation